Putra, H.F. and Negara, T.L.P.W. 2024. Pengaruh Customer Relationship Management dan Kualitas Layanan Terhadap Kepuasan Nasabah PT. Clipan Finance Bandar Lampung. Jurnal EMT KITA. 8, 1 (Jan. 2024), 137–146. DOI:https://doi.org/10.35870/emt.v8i1.1910.