Published: 2023-01-01
Efektifitas Pelaksanaan Fungsi Manajemen dalam Meningkatkan Pelayanan pada BAPPELITBANGDA Kabupaten Tojo Una-Una
DOI: 10.35870/emt.v7i1.948
Downloads
Abstract
This study aims at the Effectiveness of the Implementation of Management Functions in Improving Services at BAPPELITBANGDA Tojo Una-Una Regency. The research location is BAPPELITBANGDA, Tojo Una-Una Regency. The research implementation time was carried out for 3 (three) months, where the researcher compiled a schedule of activities and a predetermined time allocation for each activity. The data analysis technique used in this study is a qualitative descriptive data analysis technique, which is to explain in detail the research studies related to the formulation of the research problem regarding the Effectiveness of Implementation of Management Functions in Improving Services at BAPPELITBANGDA Tojo Una-Una Regency. The results of the research in the form of development and governance are carried out with the aim of creating a prosperous, healthy, harmonious and independent society with the hope that future conditions in Tojo Una-Una Regency, especially at BAPPELITBANGDA, will be in optimal service conditions supported by environmental conditions and excellent quality service. Therefore, a community-based service management system is needed. The implementation of management functions at BAPPELITBANGDA Tojo Una-Una Regency starts from planning BAPPELITBANGDA before carrying out an activity or program starting with planning, so that the planning function runs effectively, mobilizing One of the mobilizations carried out by the Head of BAPPELITBANGDA is to give awards to staff who successfully carry out their duties , the award is in the form of incentives or praise, and supervision carried out by the Head of BAPPELITBANGDA Tojo Una-Una Regency is carried out regularly every month and to each staff in carrying out their work.
Keywords
Article Information
This article has been peer-reviewed and published in the Jurnal EMT KITA. The content is available under the terms of the Creative Commons Attribution 4.0 International License.
-
Issue: Vol. 7 No. 1 (2023)
-
Section: Articles
-
Published: %750 %e, %2023
-
License: CC BY 4.0
-
Copyright: © 2023 Authors
-
DOI: 10.35870/emt.v7i1.948
AI Research Hub
This article is indexed and available through various AI-powered research tools and citation platforms. Our AI Research Hub ensures that scholarly work is discoverable, accessible, and easily integrated into the global research ecosystem. By leveraging artificial intelligence for indexing, recommendation, and citation analysis, we enhance the visibility and impact of published research.
Abdul Khalid Hs. Pandipa
Universitas Sintuwu Maroso, Kabupaten Poso, Provinsi Sulawesi Tengah, Indonesia
-
Arikunto, (2000). Manajemen Penelitian. Jakarta: PT Rineka Cipta
-
Brata. (1983). Metode Penelitian. Jakarta : Rajawali.
-
Dean, S. (1985). Kepemimpinan Dalam Organisasi dan Manajemen. Bandung: Sinar Baru.
-
Dharma.(1985). Manajemen Prestasi Kerja.Jakarta: Rajawali.
-
Djaenuri.(2006). Manajemen Pelayanan Umum. Jakarta: Institut Ilmu Pemerintahan.
-
Gaspersz, Vincent. (2005). Total Quality Management. PT. Jakarta: Gramedia
-
Gibson,1(996). Perilaku Organisasi Jakarta: Erlangga.
-
Gie. (1991). Cara Kerja Efesiensi. Yogyakarta: Karya Rencana.
-
Hadi.(1983). Research Methodology. Yogyakarta: Sinar Baru.
-
Hasibuan. (2002). Manajemen Sumber Daya Manusia:Grassindo, Jakarta
-
Indra. (1995). Perubahan dan Pengembangan Organisasi. Bandung: Sinar Baru.
-
Inpres Nomor 1 Tahun 1995. Tentang Perbaikan dan Peningkatan Mutu Pelayanan Aparatur Pemerintah Kepada Masyaraka.
-
Keputusan Menteri Pendayagunaan Aparatur Negara Nomor 58 Tahun 2002 tentang pedoman Penyusunan Indeks Kepuasan masyarakat Unit Pelayanan Instansi Pemerintah, Kementrian Pendayagunaan Aparatur Negara Republik Indonesia, Jakarta.
-
Moenir. (1980). Pendekatan Manusia dan Organisasi Terhadap Pembinaan Kepegawaian.Jakarta: Gunung Agung
-
Nugroho. (1996). Tata Tertib Manajemen. Surabaya: Penerbit Indah Sugiono 2000. Metode Penelitian Administrasi. Bandung: CV Alfabeta.
-
Ratminto & Atik Septi Winarsih. (2006). Manajemen Pelayanan. Yogyakarta: Pustaka Pelajar.
-
Sedarmayanti. (2001). Manajemen Sumber Daya Manusia, dan Produktifitas Kerja, Mandar Maju, Bandung.
-
Sianipar. (2005). Manajemen Pelayanan Masyarakat. Yogyakarta: BPFE.
-
Sugiyono. (2004). Metode Penelitian administrasi. Bandung: Alfabeta
-
Sinambela Lijian Poltak, dkk 2007. Reformasi Pelayanan Publik. Jakarta: PT Bumi Aksara.
-
Thoha, M. 1992. Perilaku Organisasi. Jakarta: CV Rajawali
-
Undang – Undang Nomor 25 TAhun 2009, Tentang Pelayanan Publik.
This work is licensed under a Creative Commons Attribution-NonCommercial-NoDerivatives 4.0 International License.
Authors who publish with this journal agree to the following terms:
1. Copyright Retention and Open Access License
Authors retain copyright of their work and grant the journal non-exclusive right of first publication under the Creative Commons Attribution 4.0 International License (CC BY 4.0).
This license allows unrestricted use, distribution, and reproduction in any medium, provided the original work is properly cited.
2. Rights Granted Under CC BY 4.0
Under this license, readers are free to:
- Share — copy and redistribute the material in any medium or format
- Adapt — remix, transform, and build upon the material for any purpose, including commercial use
- No additional restrictions — the licensor cannot revoke these freedoms as long as license terms are followed
3. Attribution Requirements
All uses must include:
- Proper citation of the original work
- Link to the Creative Commons license
- Indication if changes were made to the original work
- No suggestion that the licensor endorses the user or their use
4. Additional Distribution Rights
Authors may:
- Deposit the published version in institutional repositories
- Share through academic social networks
- Include in books, monographs, or other publications
- Post on personal or institutional websites
Requirement: All additional distributions must maintain the CC BY 4.0 license and proper attribution.
5. Self-Archiving and Pre-Print Sharing
Authors are encouraged to:
- Share pre-prints and post-prints online
- Deposit in subject-specific repositories (e.g., arXiv, bioRxiv)
- Engage in scholarly communication throughout the publication process
6. Open Access Commitment
This journal provides immediate open access to all content, supporting the global exchange of knowledge without financial, legal, or technical barriers.