Pengaruh Pengalaman Belanja Online, Gaya Hidup, dan Kualitas Produk Terhadap Keputusan Pembelian Skincare Npure di E-Commerce TikTok Shop
DOI:
https://doi.org/10.35870/jemsi.v12i2.6211Keywords:
Lifestyle, Product Quality, Purchasing Decision, Online Shopping ExperienceAbstract
This study aims to analyze the influence of online shopping experience, lifestyle, and product quality on purchasing decisions for Npure skincare products through the TikTok Shop e-commerce platform. The research method used is a quantitative approach with descriptive characteristics, which aims to systematically and objectively identify and measure causal relationships between variables. This study involved 204 respondents who are active TikTok Shop users and have experience purchasing Npure skincare products. The sampling technique was carried out using purposive sampling with certain criteria, and considering the Jacob Cohen approach to ensure the adequacy of the sample size. The data processing process was carried out through validity and reliability tests, classical assumption tests, regression analysis, and hypothesis testing to determine the magnitude of the influence of each independent variable on purchasing decisions. The results showed that online shopping experience contributed 29.7% of the influence on purchasing decisions, followed by consumer lifestyle with 29.0%, and product quality with 25.5%. Simultaneously, these three variables were able to explain 76.5% of the variation in purchasing decisions, as indicated by the coefficient of determination (R²), while the remainder was influenced by other factors outside the research model. Thus, it can be concluded that online shopping experience, lifestyle, and product quality partially or together have a significant influence on the decision to purchase Npure skincare on the TikTok Shop e-commerce.
Downloads
References
Anggraini, E., & Husein, A. E. (2025). Pengaruh E-Wom, Kualitas Produk Dan Kepercayaan Terhadap Keputusan Pembelian Produk Nivea Body Serum Di Kota Batam. JBMA: Jurnal Bisnis Manajemen Dan Akuntansi, 12(2), 46–59.
Dyah, A. A., Masita, D., Fadly, & Murdiyani, H. (2024). Pengaruh Pengalaman Pembelian Online Terhadap Keputusan Pembelian pada Pengguna Aplikasi Shopee di Surabaya. Journal of Comprehensive Science, 3(1), 117–122.
Febrianti, A. F., & Nainggolan, N. P. (2024). Pengaruh Kualitas Produk dan Media Sosial Terhadap Keputusan Pembelian Intip Ping-Ping Batam. ECo-Buss, 7(2), 784–795. https://doi.org/10.32877/eb.v7i2.777.
Gulo, T., Suryati, L., & Ginting, R. S. I. (2022). Analisis Pengaruh Kualitas Produk, Harga Dan Promosi Terhadap Keputusan Pembelian Pada Fa. Banang Jaya. Jurnal Ilmiah Manajemen Kesatuan, 10(3), 545–558. https://doi.org/10.37641/jimkes.v10i3.1508.
Haksanggulawan, A., Hajar, I., & Putera, A. (2023). Pengaruh Pengalaman Berbelanja, Kualitas Produk dan E-Service Quality Terhadap Keputusan Pembelian Ulang (Studi Pada Konsumen Bukalapak Di Kota Medan). Jurnal Ekonomi, Manajemen Dan Akuntansi Sekolah Tinggi Ilmu Ekonomi Enam-Enam Kendari, 1(2), 401–407. https://doi.org/10.572349/neraca.v1i2.163.
Hanna, F. O., Fatoni, A., Amirullah, K., Wijaya, I. K. K., & Mandalika, U. P. (2024). Pengaruh Green Marketing Dan Gaya Hidup Terhadap Keputusan Pembelian Produk the Body Shop Di Kota Mataram. Journal of Innovation Research and Knowledge, 4(7), 4851–4856.
Islamiati, S. A. N., Darpito, S. H., & Utomo, H. (2023). Pengaruh Gaya Hidup, Harga, Kualitas Produk dan Electronic Word of Mouth Terhadap Keputusan Pembelian. Jurnal Ilmiah Manajemen Kesatuan, 11(1), 41–52. https://doi.org/10.37641/jimkes.v11i1.1637.
Jenifer, & Nainggolan, N. P. (2024). Pengaruh Kualitas Produk, Inovasi Produk Dan Layanan Purna Jual Terhadap Keputusan Pembelian Di PT Sri Indah Mandiri. JEMI, 24(2), 68–81.
Larassati, A., & Siswoyo, S. T. (2021). Pengaruh Kepercayaan, Pengalaman Berbelanja, Penilaian Konsumen dan Kemudahan Penggunaan Aplikasi Belanja Online Lazada terhadap Keputusan Pembelian pada Mahasiswa Fakultas Ekonomi dan Bisnis Angkatan 2017 Universitas Muhammadiyah Metro. Jurnal Manajemen DIVERSIFIKASI, 1(2), 377–390. https://doi.org/10.24127/diversifikasi.v1i2.647.
Maulana, E. A., Pebrianggara, A., & Hariasih, M. (2024). Dampak Gaya Hidup, Pengalaman Belanja, dan Kepercayaan Konsumen Terhadap Keputusan Pembelian di Tokopedia. Jurnal E-Bis, 8(2), 711–723. https://doi.org/10.37339/e-bis.v8i2.1744.
Melinda, J., & Pujihastuti, I. (2024). Pengaruh Kualitas Pelayanan Dan Pengalaman Belanja Terhadap Keputusan Pembelian Pada Situs Belanja Online Bukalapak. Jurnal Manifest, 4(1), 149–166.
Nabila, N., & Lestari, R. B. (2025). Pengaruh Gaya Hidup dan Persepsi terhadap Keputusan Pembelian pada Craveat Healthy Food. MDP Student Conference, 4(2), 725–730. https://doi.org/10.35957/mdp-sc.v4i2.11035.
Nainggolan, N. P., Purba, T., & Heryenzus, H. (2023). Pengaruh Gaya Hidup, Atribut Produk Dan Kualitas Layanan Teradap Keputusan Pembelian Pada Tokopedia. Jursima, 11(1), 68–73. https://doi.org/10.47024/js.v11i1.568.
Nainggolan, R. A., & Sitorus, D. H. (2023). Pengaruh Kualitas Produk Dan Review Produk Terhadap Keputusan Pembelian Secara Online Pada Marketplace Shopee Di Kota Batam. JEMI, 23(2), 49.
Ningsih, M. G., & Siagian, M. (2024). Pengaruh Keberagaman Produk, Kualitas Produk dan Citra Merek terhadap Keputusan Pembelian Kosmetik Wardah di Batam Center. Jurnal Disrupsi Bisnis, 7(1), 192–204.
Oktavira, W., & Sunargo. (2023). Pengaruh Promosi, Kualitas Produk dan Citra Merek Terhadap Keputusan Pembelian Produk Bear Brand di Kota Batam. eCo-Buss, 6(1). https://doi.org/10.32877/eb.v6i1.628.
Pasifa, A. K., Soeprajitno, E. D., & Sardanto, R. (2025). Pengaruh Kualitas Produk, Harga, Dan Celebrity Endorsement Terhadap Keputusan Pembelian Skintific Di Tiktok Shop. Simposium Manajemen Dan Bisnis IV, 4(7), 922–929.
Putra, J. T., Wijaya, E., & Ariska, Y. I. (2024). The influence of lifestyle and product quality on consumer purchasing decisions at Bandung Distro Manna South Bengkulu. EKOMBIS REVIEW: Jurnal Ilmiah Ekonomi Dan Bisnis, 12(1), 1293–1298. https://doi.org/10.37676/ekombis.v12i1.4455.
Putri, S. H. D. E., & Saputra, A. (2023). Pengaruh Citra Merek, Kepercayaan Dan Kualitas Produk Terhadap Keputusan Pembelian Pixy Two Way Cake Di Kota Batam. Jurnal Ekonomi Dan Manajemen Indonesia, 23(2), 60–71. https://doi.org/10.53640/jemi.v23i2.1416.
Ristanti, V., Haryati, T., & Igo, A. (2024). The effect of product quality and promotion on purchase decision. Jurnal Ilmiah Manajemen Kesatuan, 12(3), 547–554. https://doi.org/10.37641/jimkes.v12i3.2519.
Rizki, M., & Santosa, A. (2024). The effect of product quality, electronic word of mouth and lifestyle on purchasing decisions in Generation Z. Jurnal Ilmiah Manajemen Kesatuan, 12(3), 565–574. https://doi.org/10.37641/jimkes.v12i3.2524.
Sari, W. P., Mariah, M., & Agunawan, A. (2024). Pengaruh Promosi Penjualan, Kepuasan Dan Pengalaman Berbelanja Online Terhadap Keputusan Pembelian Pengguna E-Commerce Shopee Pada Mahasiswa Institut Teknologi Dan Bisnis Nobel Indonesia. Jurnal Bisnis Dan Kewirausahaan, 13(4), 447–460. https://doi.org/10.37476/jbk.v13i4.4842
Sinaga, L. N., & Wasiman. (2025). Pengaruh Brand Awareness, Persepsi Konsumen dan Kualitas Produk terhadap Keputusan Pembelian Produk Wedrink di Kota Batam. Jurnal Mahasiswa Ekonomi & Bisnis, 5(3), 1682–1696.
Sulistiono, S., Maghfirah, A. Al, & Astrini, D. (2024). The influence of service quality, product quality, and brand image on purchasing decisions case study of Nako Kebon Jati Bogor Coffee. Jurnal Ilmiah Manajemen Kesatuan, 12(3), 599–608. https://doi.org/10.37641/jimkes.v12i3.2539.
Yuniati, & Siagian, M. (2023). Pengaruh Kualitas Produk, Brand Import, Dan Lifestyle Terhadap Keputusan Pembelian Produk Fashion Thrifting Di Batam. Journal of Management & Business, 6(2), 215–225.
Zuhdi, S., Primandini, D., & Sujana, S. (2024). The influence of product quality, price perceptions, and sales promotions on purchasing decisions. Jurnal Ilmiah Manajemen Kesatuan, 12(3), 617–628. https://doi.org/10.37641/jimkes.v12i3.2541.
Downloads
Published
Issue
Section
License
Copyright (c) 2026 Annensi Perawati, Mauli Siagian

This work is licensed under a Creative Commons Attribution 4.0 International License.
Authors who publish with this journal agree to the following terms:
1. Copyright Retention and Open Access License
Authors retain copyright of their work and grant the journal non-exclusive right of first publication under the Creative Commons Attribution 4.0 International License (CC BY 4.0).
This license allows unrestricted use, distribution, and reproduction in any medium, provided the original work is properly cited.
2. Rights Granted Under CC BY 4.0
Under this license, readers are free to:
- Share — copy and redistribute the material in any medium or format
- Adapt — remix, transform, and build upon the material for any purpose, including commercial use
- No additional restrictions — the licensor cannot revoke these freedoms as long as license terms are followed
3. Attribution Requirements
All uses must include:
- Proper citation of the original work
- Link to the Creative Commons license
- Indication if changes were made to the original work
- No suggestion that the licensor endorses the user or their use
4. Additional Distribution Rights
Authors may:
- Deposit the published version in institutional repositories
- Share through academic social networks
- Include in books, monographs, or other publications
- Post on personal or institutional websites
Requirement: All additional distributions must maintain the CC BY 4.0 license and proper attribution.
5. Self-Archiving and Pre-Print Sharing
Authors are encouraged to:
- Share pre-prints and post-prints online
- Deposit in subject-specific repositories (e.g., arXiv, bioRxiv)
- Engage in scholarly communication throughout the publication process
6. Open Access Commitment
This journal provides immediate open access to all content, supporting the global exchange of knowledge without financial, legal, or technical barriers.