Published: 2025-04-01

Information System for Managing Incoming and Outgoing Mail at the Central Statistics Agency of West Sumba Regency

DOI: 10.35870/jtik.v9i2.3269

Emilia Krista Bora, Adelbertus Umbu Janga, Alexander Adis
  • Emilia Krista Bora: ArrayUniversitas Stella Maris Sumba , Affiliation name not available , Indonesia
  • Adelbertus Umbu Janga: Universitas Stella Maris Sumba , Affiliation name not available , Indonesia
  • Alexander Adis: Universitas Stella Maris Sumba , Affiliation name not available , Indonesia
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Abstract

BPS West Sumba Regency still manages mail manually, facing issues of efficiency, transparency and accuracy. Manual processes risk document loss and recording errors. This research aims to identify problems and recommend an integrated information system. This innovation is expected to increase productivity, reduce errors, and speed up decision-making at BPS. Rapid Application Development (RAD) is a software development model that focuses on accelerating processing time. This approach combines object-oriented development methods and structured techniques to accelerate the process of creating a system or application. The research showed that the implementation of the new information system at BPS West Sumba Regency improved operational efficiency. Mail processing time dropped from 3 hours to 1 hour, and the error rate was reduced from 15% to 2%. User satisfaction increased from 60% to 90%, which had a positive impact on employee motivation. User satisfaction increased from 60% to 90%, which had a positive impact on employee motivation and collaboration. The system also strengthened and improved transparency.

Keywords

Central Bureau of Statistics ; Information System ; Mail Management ; Website

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How to Cite

Bora, E. K., Janga, A. U., & Adis, A. (2025). Information System for Managing Incoming and Outgoing Mail at the Central Statistics Agency of West Sumba Regency. Jurnal JTIK (Jurnal Teknologi Informasi Dan Komunikasi), 9(2), 420-435. https://doi.org/10.35870/jtik.v9i2.3269
Article Information

This article has been peer-reviewed and published in the Jurnal JTIK (Jurnal Teknologi Informasi dan Komunikasi). The content is available under the terms of the Creative Commons Attribution 4.0 International License.

  • Issue: Vol. 9 No. 2 (2025)

  • Section: Computer & Communication Science

  • Published: %750 %e, %2025

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Author Biographies
Emilia Krista Bora
Google Scholar ResearchGate ORCID

Informatics Engineering Study Program, Faculty of Engineering, Universitas Stella Maris Sumba, Southwest Sumba Distritc, East Nusa Tenggara Province, Indonesia.

Adelbertus Umbu Janga
Google Scholar ResearchGate ORCID

Informatics Engineering Study Program, Faculty of Engineering, Universitas Stella Maris Sumba, Southwest Sumba Distritc, East Nusa Tenggara Province, Indonesia.

Alexander Adis
Google Scholar ResearchGate ORCID

Informatics Management Study Program, Faculty of Economics, Universitas Stella Maris Sumba, Southwest Sumba Distritc, East Nusa Tenggara Province, Indonesia.

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