Journal Thumbnail

Jurnal JTIK (Jurnal Teknologi Informasi dan Komunikasi)

E-ISSN: 2580-1643 | P-ISSN:

Perancangan UI/UX untuk Aplikasi Bank Jago menggunakan Metode User Centered Design

Issue: Vol. 7 No. 1 (2023): JANUARY-MARCH 2023, Pages: 121-129, Section: Computer & Communication Science

Calvin Ravelino (1) , Yeremia Alfa Susetyo (2)

Published: Jan 1, 2023

Show Affiliations

(1) Calvin Ravelino:

Program Studi Teknik Informatika, Fakultas Teknologi Informasi, Universitas Kristen Satya Wacana

(2) Yeremia Alfa Susetyo:

Program Studi Teknik Informatika, Fakultas Teknologi Informasi, Universitas Kristen Satya Wacana

Abstract:

In this era, insurance is an important instrument in processing financial plans considering that financial risks can occur regardless of place and time. However, in its implementation, insurance does not attract the attention and interest of the Indonesian people. Seeing this phenomenon, using the User Centered Design (UCD) method, this study aims to create a prototype of insurance features on the Bank Jago mobile application. This application implements usability principles such as learnability, memorability and satisfaction in introducing the importance of insurance for the community. Based on the method that has been used, this research produces a prototype of Bank Jago's insurance application that implements the usability principle. In this study, a prototype was produced that received a positive response from the community in terms of 65% learnability, 50% memorability, 70% satisfaction and 55% efficiency.

Keywords:

Insurance, User Interface, User Experience, User Centered Design
Statistic:
Total Downloads Artikel Last 1 Year
Download data is not yet available.
Shared With:

Article Details

How to Cite
Ravelino, C., & Susetyo, Y. A. (2023). Perancangan UI/UX untuk Aplikasi Bank Jago menggunakan Metode User Centered Design. Jurnal JTIK (Jurnal Teknologi Informasi Dan Komunikasi), 7(1), 121–129. https://doi.org/10.35870/jtik.v7i1.697
Author Biographies

Calvin Ravelino, Universitas Kristen Satya Wacana

Program Studi Teknik Informatika, Fakultas Teknologi Informasi, Universitas Kristen Satya Wacana

Yeremia Alfa Susetyo, Universitas Kristen Satya Wacana

Program Studi Teknik Informatika, Fakultas Teknologi Informasi, Universitas Kristen Satya Wacana

References
Akay, Y.V., Santoso, A.J. and Rahayu, F.S., 2015. Metode User Centered Design (UCD) Dalam Perancangan Sistem Informasi Geografis Pemetaan Tindak Kriminalitas (Studi Kasus: Kota Manado). ReTII.

Nurmiati, E., Evaluasi User Interface (UI) dan User Experience (UX) aplikasi JRku menggunakan User Centered Design (UCD) (Bachelor's thesis, Fakultas Sains dan Teknologi Universitas Islam Negeri Syarif Hidayatullah Jakarta).




Fahrudin, R. and Ilyasa, R., 2021. Perancangan Aplikasi" Nugas" Menggunakan Metode Design Thinking dan Agile Development. Jurnal Ilmiah Teknologi Infomasi Terapan, 8(1), pp.35-44. DOI: https://doi.org/10.33197/jitter.vol8.iss1.2021.714

Febriantono, A., 2021. Sistem Informasi Manajemen Inventori Pada Bengkel Pure Product Motor. Jurnal Visualika, 7(2), pp.145-161.

Gunawan, M.R., 2021. User Interface Layanan Mandiri Untuk Gelanggang Olahraga Menggunakan Metode Design Thinking. JATISI (Jurnal Teknik Informatika dan Sistem Informasi), 8(3), pp.1397-1406. DOI: https://doi.org/10.35957/jatisi.v8i3.1075

Kathleen, A., 2021. Analisis Perbandingan User Flow Dari Aplikasi E-Catalogue Ifurnholic. Jurnal DKV Adiwarna, 1(18), p.9.

Kumar, A., 2019. Why UI UX is Highly Crucial to a Successful Project. URL: https://www.tricksmachine.com/2019/08/why-ui-ux-highly-crucial-successful-project.html

Manulife. (n.d.). Jangan Lagi Menunda, Inilah Mengapa Anda Perlu Asuransi Jiwa dan Kesehatan. https://www.manulife.co.id/id/artikel/jangan-lagi-menunda-inilah-mengapa-anda-perlu-asuransi-jiwa-dan-kesehatan.html

Maulana, T.R., 2020. Perancangan User Interface User Experience Dengan Metode User Centered Design Pada Aplikasi Mobile Auctentik. (Thesis, Faculty of Industrial Technology Universitas Islam Indonesia).

Michael, D. and Gustina, D., 2019. Rancang Bangun Prototype Monitoring Kapasitas Air Pada Kolam Ikan Secara Otomatis Dengan Menggunakan Mikrokontroller Arduino. ikraith-informatika, 3(2), pp.59-66.

Multazam, M., Paputungan, I.V. and Suranto, B., 2020. Perancangan user interface dan User experience pada placeplus menggunakan pendekatan user centered design. AUTOMATA, 1(2).

Perdanawanti, L. and Setiajid, S., 2017. Aplikasi Kamus Dasar Bahasa Jepang Berbasis Android Menggunakan Metode User Centered Design. Jurnal Telematika Vol, 10(2), pp. 77–91.

Pratiwi, N.A. and Hartoyo, H., 2014. Analisis niat beli asuransi jiwa pada mahasiswa: aplikasi Theory of Planned Behavior. Jurnal Ilmu Keluarga & Konsumen, 7(1), pp.58-66. DOI: https://doi.org/10.24156/jikk.2014.7.1.58

Prudentials. (n.d.). The Importance of Insurance. https://www.iciciprulife.com/insurance/insurance-importance.html

Rosenbloom, G. V. H. J. S. (2003). Personal Financial Planning (7th ed.). https://libro.eb20.net/Reader/rdr.aspx?b=300356

Swiss Reinsurance Company Consolidated 2011 Annual Report. (2011).

Wibawa, A.P., Ashar, M. and Patmanthara, S., 2021. Transfer teknologi pembuatan curriculum vitae dan poster untuk siswa pondok pesantren al-munawwaroh. Belantika Pendidikan, 4(2), pp.77-81. DOI: https://doi.org/10.47213/bp.v4i2.107

Wijaya, A.R., Insanudin, E. and Susanti, F., 2020. Perancangan Ui/ux Pada Game Edukasi Etika Nisa Dan Nasa Untuk Anak Berbasis Mobile. eProceedings of Applied Science, 6(3).

Saputri, I.S.Y., Fadhli, M. and Surya, I., 2017. Penerapan Metode UCD (User Centered Design) Pada E-Commerce Putri Intan Shop Berbasis Web. Jurnal Nasional Teknologi dan Sistem Informasi, 3(2), pp.269-278. DOI: https://doi.org/10.25077/teknosi.v3i2.2017.269-278

Wibowo, R.Y.A., Wijoyo, S.H. and Rokhmawati, R.I., 2019. Analisis Pengalaman Pengguna Pada Aplikasi Mobile Banking di Indonesia Dengan Menggunakan Usability Testing dan User Experience Questionnaire (UEQ)(Studi pada JakOne Mobile dan BCA Mobile). J. Pengemb. Teknol. Inf. Dan Ilmu Komput. E-ISSN, 2548, p.964X.